Terms and Conditions

Welcome to the official website of AM & Sons Recovery Ltd (“we,” “us,” or “our”). By accessing or using https://www.amsonsrecovery.com (the “Website”), requesting a quote, or engaging any of our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our Website or services.

1. Company Information

AM & Sons Recovery Ltd is a leading provider of professional vehicle recovery, breakdown assistance, and towing services. Operating throughout the UK, we offer rapid-response emergency recovery, accident clearance, vehicle transportation, and roadside support designed to get you back on the road safely and efficiently. Our services are delivered by fully trained, insured, and qualified technicians using industry-standard equipment.

2. Use of Website

Our Website is provided for your personal, non-commercial use. By using the Website, you agree not to:

  • Violate any applicable local, national, or international law or regulation.
  • Upload or transmit viruses, malware, or any other malicious code.
  • Attempt to gain unauthorised access to our systems or interfere with the security of the Website.
  • Use the Website to collect or store personal data about other users without their consent.

We reserve the right to suspend or terminate your access to the Website at our discretion if you breach these conditions.

3. Services Offered

We provide the following primary services:

  • Emergency Breakdown Recovery: Rapid assistance for vehicles that have become immobilised due to mechanical failure, flat batteries, punctures, or other issues.
  • 24/7 Vehicle Towing: Safe towing to your preferred location or repair facility, available round-the-clock.
  • Accident Recovery: Specialist recovery for vehicles involved in collisions, including site clearance and transportation.
  • Vehicle Transportation: Scheduled and bespoke vehicle transport services for cars, motorcycles, and light commercial vehicles.
  • Roadside Assistance: On-the-spot minor repairs, jump-starts, fuel delivery, and lockout services.

All services are subject to availability, vehicle type, location, and prevailing road conditions. Additional terms may apply to specialised or heavy recovery operations.

4. Booking, Quotes, and Payment

  • Booking: You can request services via our online form, phone, or email. Please provide accurate details about your location, vehicle, and situation to help us respond effectively.
  • Quotes: We will provide an estimate based on the information supplied. Quotes are valid for 30 days and may be revised if additional work is required.
  • Payment: Payment is due immediately upon service completion unless otherwise agreed in writing. We accept major credit/debit cards, bank transfers, and other methods as specified on our Website. All charges include VAT where applicable.
  • Outstanding Balances: Invoices not settled within 14 days may incur interest at a rate of 5% per annum above the Bank of England base rate, calculated daily.

5. Cancellations, Amendments, and Refunds

  • Cancellations: You may cancel a booked service free of charge up to two hours before dispatch. Cancellations within two hours or after our technicians have been dispatched may incur a cancellation fee.
  • Amendments: Any changes to booking details should be communicated promptly. We will accommodate amendments subject to resource availability.
  • Refunds: Refund requests will be considered on a case-by-case basis. If a refund is approved, it will be processed using the original payment method within 14 days.

6. Liability and Indemnity

  • Liability Limitation: To the fullest extent permitted by law, our liability for direct loss or damage arising from our services is limited to the total amount paid by you for the relevant service. We are not liable for indirect, incidental, or consequential losses, including loss of income or business.
  • Indemnity: You agree to indemnify and hold harmless AM & Sons Recovery Ltd, its directors, employees, and agents from any claims, liabilities, losses, or expenses (including legal fees) arising from your breach of these Terms or your negligent or unlawful acts.

7. Health and Safety

Our staff operate in compliance with all relevant health and safety regulations. You must follow any instructions given by our personnel and ensure that your vehicle is in a safe location before we commence work. We reserve the right to refuse service if a situation poses an unacceptable risk to our team or equipment.

8. Insurance and Compliance

We maintain comprehensive public liability and professional indemnity insurance. All recovery operations comply with UK Road Traffic Act requirements and industry best practices. Copies of our insurance certificates and compliance documents are available upon request.

9. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of AM & Sons Recovery Ltd or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written consent.

10. Third-Party Links

Our Website may contain links to external websites operated by third parties. We do not endorse and are not responsible for the content, privacy practices, or terms of those sites. Accessing third-party links is at your own risk.

11. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page with a new effective date. Your continued use of the Website or services after changes are posted constitutes acceptance of the revised Terms.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

AM & Sons Recovery Ltd

By using our Website, requesting services, or permitting us to perform recovery operations, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

AM & Sons Recovery
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